Privacy Policy

1. Who We Are

I/E ANTONOV, operating commercially under the name Antonov & Partners in Georgia (registration/licence number: 302354878), is the controller of the personal data described in this Privacy Policy. Our office is at 52 Mikheil Tsinamdzgvrishvili Street, Chugureti District, Tbilisi, Georgia. You can contact us through the contact form on our website (the "Website").

2. Personal Data We Collect

• Enquiry data: name, email address, phone number, subject and the content of your message when you use the contact form or otherwise contact us.
• Service data: the information needed to deliver the specific Service you order, which may include identity and travel documents, citizenship, residence, education records, employment details, family information, financial information and documents required by universities, authorities or other Third-Party Providers.
• Payment data: payments are processed by payment providers. We receive confirmation of payment and related transaction details.
• Technical data: IP address, device and browser information, pages visited and similar data collected through the Website and cookies.

We do not ask for special categories of personal data (such as health data) unless strictly necessary for a Service and, where required, with your explicit consent.

3. Why We Use Your Data and on What Basis

• To provide the Services and take steps you request before entering a contract (contract).
• To respond to your enquiries (contract or legitimate interests).
• To comply with legal, tax, accounting and regulatory obligations (legal obligation).
• To keep the Website and our systems secure, prevent fraud, improve our Services and establish, exercise or defend legal claims (legitimate interests).
• To use non-essential cookies and, where applicable, send marketing communications (consent, which you may withdraw at any time).

4. Sharing Your Data

We share personal data only as needed and only with:

• Third-Party Providers involved in your Service, such as universities, partner agencies, local lawyers, notaries, translators, accommodation and booking providers;
• service providers supporting our operations, such as hosting, IT, communication and payment providers;
• public authorities where required by law or to carry out your application;
• professional advisers and successors in the event of a legal dispute, audit or business transfer.

We do not sell your personal data. Third-Party Providers act under their own privacy practices once they receive your data.

5. International Transfers

Our Services involve several countries, so your data may be transferred to and processed in countries other than your own, including countries outside the European Economic Area that may not offer the same level of data protection. Where required, we rely on appropriate safeguards, such as an adequacy decision or standard contractual clauses, or on your explicit consent or the necessity of the transfer to perform your contract. We share only the data needed for the purpose.

6. Cookies

We use strictly necessary cookies to operate the Website. Where required by law, we use other cookies (for example analytics) only with your consent. You can manage cookies through your browser settings and, where available, the cookie banner. Blocking some cookies may affect how the Website works.

7. Data Retention

We keep personal data only as long as necessary for the purposes described in this Privacy Policy, including to meet legal, tax, accounting and reporting obligations and to handle claims. When data is no longer needed, we delete or anonymise it.

8. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have the right to access your data, correct it, delete it, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time. You may also lodge a complaint with your local data protection authority. To exercise your rights, contact us through the contact form. We may need to verify your identity and will respond within the time required by applicable law. Nothing in this Privacy Policy limits your mandatory rights under the law of your country.

10. Children

The Website is not directed to children. Where a Service concerns a minor, personal data must be provided by a parent or legal guardian.

11. Changes

We may update this Privacy Policy. The latest version is published on the Website with its "Last updated" date.

12. Contact

For privacy questions or requests, use the contact form on our Website.